Delivery Information
We know that once you've placed an order, you'd like it with you as soon as possible, so here's everything you need to know about how and when your parcel will arrive.
Delivery
- Standard UK delivery is free on all orders
- Place your order by 11pm and we'll despatch it the next working day
- Your parcel will typically arrive within 3 to 5 working days
- Every UK order is sent using a fully tracked service through Royal Mail or another trusted courier
When We Despatch Your Order
Place your order by 11pm and we'll get it despatched the very next working day, so it's on its way to you as quickly as possible.
How Long Delivery Takes
Once despatched, your parcel will typically arrive within 3 to 5 working days. Every UK order is sent using a fully tracked service through Royal Mail or another trusted courier, so you can follow its journey right up to your door.
During busier periods, such as sales or events like Black Friday, deliveries can occasionally take a little longer than usual. If your order hasn't arrived within 5 working days, please get in touch with our Customer Services team and we'll look into it for you.
Need Help?
Our Customer Services team is always happy to help with any delivery questions:
- Email: customerservice@roselynlondon.co.uk
- Contact page: https://www.roselynlondon.co.uk/pages/contact-us